Frequently Asked Questions

How long does a custom piece take?

Most pieces take 7–21 days, depending on design complexity and materials.

Do I need to pay a deposit?

Yes. All custom work requires a design deposit and/or grill mold deposit.
This amount is applied to your final total.

Do you make grillz?

Yes. We offer grillz in 10k–18k gold, silver, and fully iced options.

Do you ship?

Yes. We ship anywhere in the United States with full tracking and insurance.

Can I get financing?

Yes. We accept Shop Pay Installments, Affirm, and Zip for flexible financing.

How many revisions are included?

Each CAD design includes up to two revisions.

Are deposits refundable?

No. Deposits cover design time, molds, and preparation work required to begin production.

What materials do you offer?

We work with a wide range of high-quality metals and stones to match any design or budget.
Materials include:

Metals:
• Gold (10k, 14k, 18k)
• White Gold / Rose Gold
• Silver (925)

Stones:
• Moissanite
• Lab Diamonds
• Natural Diamonds
• Colored gemstones (emerald, sapphire, ruby, etc.)
• Specialty cuts and unique custom-sourced stones

Frost Lab can source any diamond or gemstone you need — including certified stones, rare colors, and specific cuts.

Why Choose Frost Lab?

• High-quality craftsmanship
• Fair, transparent pricing
• Flexible financing options
• Miami-based custom production
• Fast turnaround times